Last updated –  2025/09/06 

 At Auslanka Marketplace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform in Sri Lanka, Australia, or elsewhere.
By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:
a. Personal Information

Name, email address, phone number, and postal address
Date of birth (for identity and eligibility verification)
Payment details (if using paid services)

b. Account & Listing Information

Login credentials (securely stored in encrypted format)
User profile details and uploaded images
Listings such as marriage proposals, property details, items, and vehicles

c. Technical Information

IP address, browser type, device type, operating system
Cookies and usage logs to improve your browsing experience

d. Location Information

Country, city, and approximate location (if enabled)
Used to display relevant listings in Sri Lanka or Australia

2. How We Use Your Information

We use collected information to:
Provide and improve our marketplace services
Verify user identity and prevent fraudulent activity
Display relevant listings and advertisements
Process payments for premium services
Communicate with you (alerts, updates, customer support)
Comply with Sri Lankan and Australian legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:
With trusted service providers (e.g., payment processors, hosting services)
If required by law (Sri Lanka or Australia courts, regulators, law enforcement)
To protect safety and rights (fraud prevention, dispute resolution)

4. Data Security

We use encryption, firewalls, and secure servers to protect your data.
While we take strong measures, no online platform can guarantee 100% security.
Users are responsible for safeguarding their passwords and account access.

5. Cookies and Tracking

We use cookies to enhance user experience, remember preferences, and analyze site traffic.
You can manage or disable cookies in your browser settings.
Some features may not work properly without cookies.

6. Data Retention

We retain your information as long as your account is active.
Deleted accounts will have associated data removed within a reasonable timeframe, except where law requires retention (e.g., financial transactions).

7. Your Rights

Depending on your location (Sri Lanka or Australia), you may have the right to:

Access your personal information we hold
Correct or update inaccurate details
Delete your account and request data removal
Opt-out of marketing communications
Restrict or object to certain data uses
Requests can be made by contacting us at [Insert Email].

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age.
We do not knowingly collect information from children. If discovered, such accounts will be removed.

9. International Transfers

As we operate in both Sri Lanka and Australia, your data may be stored or processed in either country.
By using our platform, you consent to the transfer of your information between these regions.

10. Changes to Privacy Policy

We may update this policy from time to time.
Any changes will be posted on our website with an updated “Last Updated” date.
Continued use of the platform means you accept the updated policy.